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Administration- As- A- Service
Desktop / Laptop
Monitoring and Care
Our preventive maintenance service for desktops and laptops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all — quietly and in the background while your employees remain productive.
Network and Security Assessments
How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters of our managed IT services. With these comprehensive assessments, you’ll always have the best information for choosing your most effective options.
What’s more, we continually build intelligence into our remote monitoring software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert technicians work around the clock to ensure your systems not only remain healthy, but also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems.
Your Full-Service IT Provider
Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 help desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.
Server
Server Monitoring and Care
We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary.
Rest Assured, We’ve Got IT Covered
Through our managed IT services, we’ll:
- Maintain 24/7 watch over your entire IT environment (network servers, desktops, mobile devices, etc.)
- Identify and analyze server “events” for potential problems
- Remediate processes or services that fail
- Monitor servers and ensure security patches and anti-virus protocols are up to date
- Ensure that data backups are completed
- Install patches and implement service packs
- Manage and secure mobile devices (smartphones, tablets)
Let us answer any questions you have about our managed IT services. We’ll show you the simplest and most affordable way to keep your IT network in top form.